BBB Accredited Business since 01/01/1999
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A BBB Accredited Business since 01/01/1999
BBB has determined that MidSouth Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised MidSouth Bank's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Advertising / Sales Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Complaint Breakdown by Resolution
|12/30/2011||Billing / Collection Issues|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Contact InformationPrincipal: David Locke (Senior Vice President) Drew Beadle (Vice President) Susan Benoit (Banking Manager) Vicki Cassell-Cochran (Executive Admin Asst) Debbie Clark (Banking Center Manager) Edward Lampman III (Vice President & Operation Officer) Ronald D Reed Travis Riley
Number of Employees
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Dont Get Taken to the Bank - Protect Your ATM and Debit Cards
Map & Directions
Map & Directions
Address for MidSouth Bank
555 Dowlen Rd
Beaumont, TX 77706-6049