BBB Accredited Business since

First Financial Bank

Additional Locations

Phone: (409) 883-3563 Fax: (409) 883-7164 View Additional Phone Numbers 812 N 16th St, Orange, TX 77630 http://www.ffin.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that First Financial Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for First Financial Bank include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on First Financial Bank
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 01, 1987 Business started: 01/01/1954 Business started locally: 01/01/1954
Business Management
Kim Dickerson, Vice President/Branch Manager Blaine Caillier, Business Development Representative Stephen Lee, President/CEO Curt Leger, Senior Vice President Shelton McClure, Marketing Janet McCoy, Administrative Officer/Executive Secretary Damon Vacek, Vice President and Commercial Lender
Contact Information
Principal: Kim Dickerson, Vice President/Branch Manager
Customer Contact: Stephen Lee, President/CEO
Business Category

Banks Loans Commercial Banking (NAICS: 522110)

Alternate Business Names
Orange Savings Bank

Additional Locations

  • 11853 Hwy 12

    Mauriceville, TX 77626 (409) 745-3755

  • 3260 Central Mall Dr

    Port Arthur, TX 77642 (409) 736-5951

  • 3515 Dowlen Rd

    Beaumont, TX 77706 (409) 600-6456

  • 418 Rusk St

    Newton, TX 75966 (409) 224-7506

  • 812 N 16th St

    Orange, TX 77630 (409) 883-3563

  • 960 N Main St

    Vidor, TX 77662 (409) 783-2426

  • PO Box 730

    Orange, TX 77631

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.