BBB Accredited Business sinceAdditional Locations
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A BBB Accredited Business since
BBB has determined that Sour Lake Motors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Sour Lake Motors include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Motor Vehicles
Type of Entity
Business ManagementRoger Herring, General Manager Don Armentrout, IT Manager Barbara Blanchette, Administrative Assistant John Carpenter, Owner Doss Dillard, Sales Manager Steve Gilbert, Manager Jason Horn, Sales Manager
Auto Dealers - New Cars Truck Dealers Auto Repair & Service New Car Dealers (NAICS: 441110)
Alternate Business NamesSour Lake Chevrolet Sour Lake Chrysler, Dodge Jeep Sour Lake Ford Sour Lake Mo. Co. "Truckville" Sour Lake Motor Company, Inc.
Products & Services
Sour Lake Motor Company is a dealer for Chevrolet, Chrysler, Dodge and Jeep. They sell new and used cars and trucks and offer a full service department as well as a complete body shop for all automobiles.