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      Country
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          Find a Location

          Classic Southeast Texas, Inc. has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Classic Southeast Texas, Inc.

              3855 Eastex Fwy Beaumont, TX 77706-7531

              BBB Accredited Business
            • Classic Southeast Texas, Inc.

              PO Box 5547 Beaumont, TX 77726-5547

              BBB Accredited Business
            • Classic Southeast Texas, Inc.

              3865 Eastex Fwy Beaumont, TX 77706

              BBB Accredited Business
            • Classic Southeast Texas, Inc.

              3875 Eastex Fwy Beaumont, TX 77706

              BBB Accredited Business

            Business ProfileforClassic Southeast Texas, Inc.

            New Car Dealers
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            12 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/1/1989

            Years in Business: 68

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Car and Truck Dealership · Motor Vehicle Company · Automotive Repair Shop

            Business Details

            This is a multi-location business.

            Find a Location

            Classic Southeast Texas, Inc. has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Classic Southeast Texas, Inc.

                3855 Eastex Fwy Beaumont, TX 77706-7531

                BBB Accredited Business
              • Classic Southeast Texas, Inc.

                PO Box 5547 Beaumont, TX 77726-5547

                BBB Accredited Business
              • Classic Southeast Texas, Inc.

                3865 Eastex Fwy Beaumont, TX 77706

                BBB Accredited Business
              • Classic Southeast Texas, Inc.

                3875 Eastex Fwy Beaumont, TX 77706

                BBB Accredited Business
              BBB File Opened:
              5/12/1998
              Years in Business:
              68
              Business Started:
              1/1/1956
              Business Started Locally:
              1/1/1956
              Accredited Since:
              6/1/1989
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              140
              Alternate Business Name
              • Classic Chevrolet Cadillac
              • Classic Buick GMC
              Business Management
              • Mr. Joey Valka, Shop Manager
              • Mr. Bryan Case Sr., General Manager
              • Mr. Travis Pounds, Service Manager
              • Ms. Sondra Hendon, Controller
              • Mr. Jason Kuchera, Operations Manager
              • Mr. Ben Case, General Sales Manager
              Contact Information

              Principal

              • Mr. Bryan Case Sr., General Manager

              Customer Contact

              • Mr. Ben Case, General Sales Manager
              Additional Contact Information

              Fax Numbers

              • (409) 924-3402
                Primary Fax
              • (409) 898-4164
                Other Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              12 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/03/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              In July 2023, I brought my 2018 ***** Equinox to the dealership for a repair. I was advised that the issue was the computer. Happy to know it was still covered by my warranty. I paid my deductible and have been waiting ever since for my vehicle to be repaired. I have been advised that the part was in back order, the wrong part ordered or due to the strike my part could not be obtained. As recent as last week, I was advised that my part would be in by end of the month. As of today, 11/30/2023, my part has not arrived. Additionally, my daughter explained that I am elderly and rely on my rear view camera when driving, I do not have my hands free phone, no radio and limited vision around the perimeter of my vehicle. Even with this information my part has not been expedited or a loaner car, as a courtesy, has been offered. I was even advised I could go to another dealership but I would just be starting over. I am appalled that is it been four months and I am still waiting for my car to be repaired. The dealership has no concern about my safety nor others on the road. I would like my vehicle repaired immediately or a loaner car provided. I cant help but wonder if I was an elderly lady of a different race would I have this same issue?
              Read More

              Customer Reviews

              4 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Karl C

              01/22/2023

              Bought a 2022 Cadillac without a chip of course. After driving about **** miles started getting safety system error messages. Took it in 60 days ago and they said parts were not available except new Cadillacs like it were arriving to be sold. Why couldnt they get what they needed????So they got the parts but didnt tell service they had arrived. They called said to bring it in. Wife said they it was already there. Girl on the phone said - no it isnt you need to make an appointment. Called Service - they said they would check on the parts and were installing the parts but they didnt order everything they needed so still not fixed and dont know when we will get our new Cadillac returned to us completely fixed. Credit *********** expecting payments and had to rent a car. Stay away from this dealership.

              Local BBB

              Better Business Bureau in Southeast Texas

              BBB Reports On

              BBB reports on known marketplace practices.

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