BBB Business Review

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BBB Accredited Business since

Absolut Air A/C-Heating-Refrigeration

Phone: (409) 212-1885 Fax: (866) 929-5534 View Additional Phone Numbers 5102 Sessums Rd, Silsbee, TX 77656 View Additional Email Addresses http://www.absolutair.net


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Absolut Air A/C-Heating-Refrigeration meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Absolut Air A/C-Heating-Refrigeration include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Absolut Air A/C-Heating-Refrigeration
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 28, 2009 Business started: 01/14/2008 Business started locally: 01/14/2008 Business incorporated: 01/11/2011 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulations
PO Box 12157, Austin TX 78711
Phone Number: (512) 463-6599

Type of Entity

Limited Liability Company (LLC)

Business Management
David McLendon, Owner
Contact Information
Principal: David McLendon, Owner
Business Category

Air Conditioning Contractors & Systems Heat Pumps Heating Contractors Heating & Cooling Demolition Heating & Air Conditioning Heat Exchangers Air Conditioning Repair Heating Equipment & Systems Cleaning & Repair Heating Equipment Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

This business designs and installs air conditioning, heating, refrigeration, ventilation, refrigerant recovery and refrigerant retrofit systems for industry, commercial businesses and residential dwellings.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.