BBB Business Review

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BBB Accredited Business since

e.Sullivan Advertising & Design, Inc.

Phone: (409) 832-2027 Fax: (409) 853-4986 View Additional Phone Numbers PO Box 1058, Port Neches, TX 77651 View Additional Email Addresses http://www.esullivanadvertising.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that e.Sullivan Advertising & Design, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for e.Sullivan Advertising & Design, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on e.Sullivan Advertising & Design, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 19, 1999 Business started: 04/01/1999 Business started locally: 04/01/1999 Business incorporated 01/01/2001 in TX
Type of Entity

Corporation

Business Management
Eric Sullivan, Owner Heath Hebert, VP Pres and Business Manager Summer Schwertner
Contact Information
Customer Contact: Heath Hebert, VP Pres and Business Manager
Principal: Eric Sullivan, Owner
Business Category

Advertising Agencies & Counselors Advertising - Direct Mail Video Production Services Advertising Agencies (NAICS: 541810)

Products & Services

This company is an advertising agency offering turnkey solutions. All work is done internally. Some services offered by this company include: strategic thinking, advertisements and ad campaigns, annual reports, TV and radio production, brochures and collateral materials, direct mail, CD-ROMS and multi media, market planning, package design, PowerPoint presentations, sales promotions, media planning and placement, infomercials, creative concepts, special events and event planning, trade show booths, web pages, press releases, research and development, billboards, graphic design, logo development, signage, specialty items, newspaper and magazine ads and post cards.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.