BBB Business Review

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BBB Accredited Business since

Gayle W. Botley, CPA

Phone: (409) 962-1040 Fax: (409) 962-0668 View Additional Phone Numbers 4749 N Twin City Hwy Ste 280, Port Arthur, TX 77642 ! There is an alert on Gayle W. Botley, CPA !

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Gayle W. Botley, CPA meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Gayle W. Botley, CPA
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 29, 1994 Business started: 01/01/1992 Business started locally: 01/01/1992
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas State Board of Public Accountancy
3301 Northland Dr Ste 500, Austin TX 78731
Phone Number: (512) 305-7800

Type of Entity

Sole Proprietorship

Business Management
Gayle Botley, Owner
Contact Information
Principal: Gayle Botley, Owner
Business Category

Accountants Tax Return Preparation Accountants-Certified Public Offices of Certified Public Accountants (NAICS: 541211)

Alternate Business Names
Gayle W. Botley & Associates
Additional Information

This business is the defendent in a lawsuit brought by the Beaumont Independent School District alleging failure to comply with contractual obligations and professional negligence while he was the Auditor for BISD.

Business and business owner are the subject of a complaint from the Texas State Board of Public Accountancy citing a series of failures in the company’s audits of BISD. The owner has denied these allegations. Currently there are no disciplinary actions on the individual CPA license nor the license of the business. 

BBB continues to monitor developments with these two situations as they may impact this business’ compliance with the BBB Code of Business Practices.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.