This business is not BBB accredited.

Citizens Bank

Additional Locations

Phone: (409) 617-0400 Fax: (409) 617-0450 View Additional Phone Numbers 1055 S Pine St, Kountze, TX 77625 http://www.citizensbanktx.com


Click for BBB Rating on Citizens Bank

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


BBB Complaint Information

Find aggregate BBB complaint information for Citizens Bank. Better Business Bureau Serving Eastern MA, ME, RI & VT has the full report as that BBB handles all complaints for Citizens Bank.


Additional Information

BBB file opened: March 09, 1994 Business started: 07/01/1949 Business started locally: 07/01/1949
Type of Entity

Corporation

Business Management
Shari Powell, Operations Manager Gehrig Brown, CEO Charlene Cravey, Teller Supervisor Tammy Wilkerson
Contact Information
Principal: Shari Powell, Operations Manager
Business Category

Banks


Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    1055 S Pine St

    Kountze, TX 77625 (409) 617-0400

  • THIS LOCATION IS NOT BBB ACCREDITED

    115 South Highway 326

    Sour Lake, TX 77659 (409) 981-1600

  • THIS LOCATION IS NOT BBB ACCREDITED

    PO Box 2280

    Kountze, TX 77625

  • THIS LOCATION IS NOT BBB ACCREDITED

    PO Box 460

    Sour Lake, TX 77659

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Citizens Bank
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)