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Southeast Texas

BBB Accredited Business since

Aaron's Sales & Lease

Additional Locations

Phone: (409) 896-2828 Fax: (409) 892-1632 View Additional Phone Numbers 4110 Dowlen Rd, Beaumont, TX 77706 View Additional Email Addresses http://www.aarons.com View Additional Web Addresses

View BBB Rating for Aaron's Sales & Lease's headquarters.

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Aaron's Sales & Lease meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Aaron's Sales & Lease. BBB of Metro Atlanta, Athens & NE Georgia has the full report as that BBB handles all complaints for Aaron's Sales & Lease.

Additional Information

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BBB file opened: February 03, 1999 Business started: 01/01/1997 Business started locally: 01/01/1997
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulations
PO Box 12157, Austin TX 78711
Phone Number: (512) 463-6599

Business Management
Elia Hatcher, Vice President Assistant Kenneth Coker, Manager Michael Culpepper, Manager Darren Jackl, Manager Phillip Lindsey, Manager Jarrod Parks, Regional Manager Jolie Sanders, Manager William Watts, Manager
Contact Information
Principal: Elia Hatcher, Vice President Assistant
Business Category

Appliances - Major - Rent & Lease Appliances - Major - Rent & Lease Computers - Rent & Lease Television & Radio - Rent & Lease

Alternate Business Names
Aaron's, Inc.

Additional Locations

  • 1314 N Main St

    Liberty, TX 77575 (936) 334-1005

  • 1721 E Houston St

    Cleveland, TX 77327 (281) 592-6200

  • 2105 Macarthur Dr

    Orange, TX 77630 (409) 670-1212

  • 4110 Dowlen Rd

    Beaumont, TX 77706 (409) 896-2828

  • 451 Highway 96 S

    Silsbee, TX 77656 (409) 386-1122

  • 5255 N Twin City Hwy

    Port Arthur, TX 77642 (409) 936-3400

  • 582 E Gibson St

    Jasper, TX 75951 (409) 489-9073

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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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Additional Phone Numbers

  • (281) 592-1988 (Fax)
  • (936) 334-1006 (Fax)
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Additional Email Addresses

  • - eQuote
  • - Communication/Mass Email
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