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Better Business Bureau ®
Start With Trust®
South Plains of West Texas
Get To Know Us

For over 100 years, BBB has helped consumers and businesses make smarter decisions.


 Better Business Bureau (BBB) is a private, non-profit organization, financed by the membership dues of responsible business and proferssional firms of all sizes, in all lines of enterprise that meet the high Standards of Trust and are accredited.  It is governed by a Board of Directors, elected by the accredited business membership.  Officers are elected by the Board and serve as the Executive Committee along with the Board members that have been appointed to the Membership Committee.  The day-to-day operationns are conducted by the President/CEO and professional staff.

BBB was chartered in 1954 and is one of over 120 such organizations located in major market centers and communities throughout the United States and Canada.  Each BBB is independent of each other, but each is a member of the Council of Better Business Bureaus (CBBB) which oversees BBB policy and acts as a clearninghouse of information, provides various services to local BBBs to improve the efficiency and effectiveness of their operations, etc.

The name "Better Business Bureau" and the torch logo are federally-registered trademakrs owned and controlled by the CBBB.

This BBB services an 18-county area of West Texas, including Bailey, Borden, Cochran, Crosby, Dawson, Dickens, Floyd, Gaines, Garza, Hale, Hockley, Kent, Lamb, Lubbock, Lynn, Motley, Terry and Yoakum counties.

BBB’s mission is to be the leader in advancing marketplace trust.

BBB's vision is an ethical marketplace where buyers and sellers can trust each other.