BBB Business Review

BBB Accredited Business since 04/01/1964

OFFICEWISE FURNITURE AND SUPPLY

Find a Location

Phone: (806) 766-8888Fax: (806) 763-2055View Additional Phone Numbers1301 13th St, LubbockTX 79401-3915View Additional Web Addresses

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Description

Officewise Furniture and Supply is a local business with a long history of serving the Lubbock and west Texas area. Our history in Lubbock dates back to 1928 as Hester's Office Supply. In 1988 we purchased Frank McGlaun Office Supply (founded in 1960) and in 2015 we purchased Baker Office Products (founded in 1931.)
We changed our name to Officewise Furniture and Supply in 2011.
Today Officewise is one of the largest office furniture and office products dealers in Texas. In recent years we have added product lines such as janitorial products and coffee/breakroom products. In addition to common products our customers use everyday we specialize in sourcing a wide range of hard to find items for all types of businesses. We provide full service delivery in each of the 4 markets we have locations (Lubbock-Amarillo-Midland-El Paso.)

BBB Accreditation

A BBB Accredited Business since 04/01/1964

BBB has determined that OFFICEWISE FURNITURE AND SUPPLY meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised OFFICEWISE FURNITURE AND SUPPLY's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on OFFICEWISE FURNITURE AND SUPPLY

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Industry Comparison| Chart

Office Supplies, School Supplies, Office Furniture & Equipment, Janitors Equipment & Supplies, School Furniture & Equipment, Coffee Break Service & Supplies

Additional Information

top
BBB file opened: 07/01/1984Business started: 07/01/1984Business started locally: 01/01/1956New Owner Date: 07/01/1984
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity

Corporation

Incorporated: January 1978, TX

Business Management
Principal: Tommy Sansom (Owner/COO)
Contact Information
Ronnie Allen (GM) James Doyal (Director of HR) Brian McPeak (VP of Operations) John Navarrete (CFO) Robert Southerland (VP of Marketing)
Business Category

Office Supplies, School Supplies, Office Furniture & Equipment, Janitors Equipment & Supplies, School Furniture & Equipment, Coffee Break Service & Supplies

Products & Services

This company offers office supplies, furniture, printing and machines.

This company offers office and school supplies, office and school furniture, janitorial, sanitation, break room supplies, printing and interior design services.

Alternate Business Names
BAKER OFFICE PRODUCTS, INC., SEWCO,INC
Industry Tips
OFFICE SUPPLIES

Map & Directions

Map & Directions

Address for OFFICEWISE FURNITURE AND SUPPLY

1301 13th St

Lubbock, TX 79401-3915

To | From

LocationsX

2 Locations

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in the South Plains of West Texas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*OFFICEWISE FURNITURE AND SUPPLY is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Phone Numbers

  • (806) 763-2500

Additional Fax Numbers

  • (806) 747-1600
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Additional Web Addresses

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips for Office Supplies

OFFICE SUPPLIES
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What is BBB Advertising Review?

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What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.