BBB Accredited Business since 11/25/1992
CAPITAL MORTGAGE SERVICES
Phone: (806) 796-7231Fax: (806) 791-5403View Additional Phone Numbers4212 50th St, Lubbock, TX 79413-3810
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A BBB Accredited Business since 11/25/1992
BBB has determined that CAPITAL MORTGAGE SERVICES meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised CAPITAL MORTGAGE SERVICES' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 24 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Billing / Collection Issues||6|
|Problems with Product / Service||14|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||24|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on CAPITAL MORTGAGE SERVICES
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Type of Entity
Incorporated: January 1981, TX
Contact InformationPrincipal: Linda Lewis (President) Rick Forcum Royce Lewis (CEO)
Products & Services
Financial consulting and loan packaging, and mortgage loans
Alternate Business NamesSIWELL, INC.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview