BBB Accredited Business since 05/26/2011
OVERTON HOTEL & CONFERENCE CENTER
(806) 776-7000View Additional Phone Numbers2322 Mac Davis Lane, Lubbock, TX 79401
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A BBB Accredited Business since 05/26/2011
BBB has determined that OVERTON HOTEL & CONFERENCE CENTER meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered OVERTON HOTEL & CONFERENCE CENTER's rating include:
- Length of time business has been operating.
Factors that raised OVERTON HOTEL & CONFERENCE CENTER's rating include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
BBB serving Houston, TX maintains a report on this company's headquarters location. Please visit http://Houston.bbb.org for details or call (713) 868-9500.
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
A new hotel which is part of the 1859 Historic Hotels company.BBB file opened: 07/01/2009Business started: 07/01/2009
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Brandi McConnel (Comptroller) Shannon Baker (Sales Manager) Mary Beth Campbell (Executive Housekeeper) Kassiey Clanton (Sales Manager) Rachel Davenport (Senior Sales Manager) Dan Dick Joyce Dundee Jessica Hall (Director of Catering) John Heagy (Director of Human Resources) Bill Hemmer (Director of Operations) Eugene Lucas Angela Martinez Kurt Metcalf (Gen. Manager) Marcie Reno (Sales Manager) Louis Sanford Andre Smallwood (Front Office Manager)
Hotels, Conference Centers
Alternate Business Names1859 HISTORIC HOTELS LTD.
Industry TipsHOTELS and MOTELS
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Vacation and Travel