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South Plains of West Texas

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BBB Accredited Business since 05/26/2011

OVERTON HOTEL & CONFERENCE CENTER

(806) 776-7000View Additional Phone Numbers2322 Mac Davis Lane, LubbockTX 79401

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BBB Accreditation

A BBB Accredited Business since 05/26/2011

BBB has determined that OVERTON HOTEL & CONFERENCE CENTER meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered OVERTON HOTEL & CONFERENCE CENTER's rating include:

  • Length of time business has been operating.

Factors that raised OVERTON HOTEL & CONFERENCE CENTER's rating include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

BBB serving Houston, TX maintains a report on this company's headquarters location. Please visit http://Houston.bbb.org for details or call (713) 868-9500.

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Additional Information

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A new hotel which is part of the 1859 Historic Hotels company.

BBB file opened: 07/01/2009Business started: 07/01/2009
Type of Entity

Limited Liability Company

Contact Information
Principal: Brandi McConnel (Comptroller) Shannon Baker (Sales Manager) Mary Beth Campbell (Executive Housekeeper) Kassiey Clanton (Sales Manager) Rachel Davenport (Senior Sales Manager) Dan Dick Joyce Dundee Jessica Hall (Director of Catering) John Heagy (Director of Human Resources) Bill Hemmer (Director of Operations) Eugene Lucas Angela Martinez Kurt Metcalf (Gen. Manager) Marcie Reno (Sales Manager) Louis Sanford Andre Smallwood (Front Office Manager)
Business Category

Hotels, Conference Centers

Alternate Business Names
1859 HISTORIC HOTELS LTD.
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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.