BBB Business Review
BBB Accredited Business since 10/01/1968
STENOCALL
Find a LocationPhone: (806) 762-0811Fax: (806) 766-24781515 Avenue J, Lubbock, TX 79401-5031www.stenocall.com
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BBB Accreditation
A BBB Accredited Business since 10/01/1968
BBB has determined that STENOCALL meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised STENOCALL's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topformerly owned by Don and Ethel McLeod who sold the company to its employees in Fall of 2006.
BBB file opened: 10/01/1968Business started: 12/01/1954New Owner Date: 12/01/1954Licensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
SECRETARY OF STATE (Texas)P.O. Box 12697
Austin, TX78711
(512) 463-5770
http://www.sos.state.tx.us/
Type of Entity
Corporation
Incorporated: January 1975, TX
Contact Information
Principal: Dusty Earl (President)Business Category
Cellular Telephone Equipment & Supplies, Paging Equipment & Service, Answering Services, Inbound Telemarketing, Telephone Equipment & Systems Dealers, Two-Way Mobile Radios & Handhelds
Products & Services
This company offers Telephone answering service, mobile phones & paging service; voice mail, cellular, two-way radio, long distance operator service, 800 order entry and in-bound telemarketing.
Alternate Business Names
A-1 COMMUNICATIONS, LUBBOCK RADIO PAGING SERVICE, INC., PROFESSIONAL INBOUND TELEMARKETING, RADIO PAGING SERVICE, STENOCALL/LRPS, TELEPHONE ANSWERING SERVICEIndustry Tips
CELLULAR TELEPHONESBBB Alerts Businesses to Beware of Voice Mail Hackers
Hold the Phone! Do Not Call!
Latest Telemarketing Pitches That Dont Ring True
Phone Leasing
Predictive Dialing: Whats Behind the Hang-Ups?
Telemarketing Schemes and Scams
Tips for Choosing a Cell Phone Service
Truth about Cell Phones and the Do Not Call Registry
LocationsX
2 Locations
-
1515 Avenue J
Lubbock, TX 79401-5031(806) 762-0811Directions
-
PO Box 10127
Lubbock, TX 79408-3127Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in the South Plains of West Texas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*STENOCALL is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Cellular Telephone Equipment & Supplies
CELLULAR TELEPHONESBBB Alerts Businesses to Beware of Voice Mail Hackers
Hold the Phone! Do Not Call!
Latest Telemarketing Pitches That Dont Ring True
Phone Leasing
Predictive Dialing: Whats Behind the Hang-Ups?
Telemarketing Schemes and Scams
Tips for Choosing a Cell Phone Service
Truth about Cell Phones and the Do Not Call Registry
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.