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BBB Reliability Report for
SUPER TECH'S AUTOMOTIVE REPAIR
Find out more about SUPER TECH'S AUTOMOTIVE REPAIR:
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BBB Accreditation SUPER TECH'S AUTOMOTIVE REPAIR has been a BBB Accredited business since October 2007. This means it supports BBB's services to the public and meets our BBB Accreditation standards. |
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BBB Rating for SUPER TECH'S AUTOMOTIVE REPAIRBased on BBB files, SUPER TECH'S AUTOMOTIVE REPAIR has a BBB Rating of A- on a scale from A+ to F. Reasons for this rating include:
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Business Contact and Profile for SUPER TECH'S AUTOMOTIVE REPAIR |
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| Name: | SUPER TECH'S AUTOMOTIVE REPAIR |
| Phone: | (806) 749-8733 |
| Fax: | (806) 749-8735 |
| Address: | 110 University Ave |
| Lubbock, TX 79415-2843 | |
| Yahoo Map | |
| Website: | www.supertechslubbock.com |
| Original Business Start Date: | May 2006 |
| Local Start Date: | June 2006 |
| Principal: | James Vick, Owner |
| Customer Contact: | James Vick, Owner - (806) 749-8733 or |
| Incorporated: | April 2009 |
| Type of Business: | Auto Repair Services |
| BBB Accreditation: | SUPER TECH'S AUTOMOTIVE REPAIR is a BBB Accredited business. |
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Customer Complaint History for SUPER TECH'S AUTOMOTIVE REPAIRWhen considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB processed a total of 2 complaints about SUPER TECH'S AUTOMOTIVE REPAIR in the last 36 months, our standard reporting period. Of the total of 2 complaints closed in 36 months, 1 was closed in the last year.
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BBB Program Participation SUPER TECH'S AUTOMOTIVE REPAIR participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes. |
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Government Actions BBB has no information regarding government actions at this time. |
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Advertising Review BBB has no information regarding advertising review at this time. |
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Industry Tips AUTO REPAIRS There are several things you can do to save a significant amount of time and money over the lifetime of your car as well as prolong its life. Read the owner's manual and familiarize yourself with your vehicle's warranty information. Change your car's oil regularly. Protect yourself by practicing 'consumer automotive strategy'. 1. Be quiet about your lack of knowledge. 2. Watch your car, if possible. Don't leave valuables in your car while it is being worked on. 3. If you have a complaint, deal first with the owner or manager of the shop. 4. Find out if the mechanic is A S E certified by the National Institute for Automotive Service Excellence in Washington, DC. 5. If you are a member of the A A A (American Automobile Association), you may want to contact them for assistance. The BBB has a program that deals specifically with new automobile issues such as problems with the operation of a vehicle that the consumer attributes to the manufacturer (ie, transmission, paint, vibration, etc.) called Auto Line. Manufacturers that participate in Auto Line are: Acura, A M General, Audi, General Motors (Buick, Cadillac, Chevrolet, GMC Truck, Oldsmobile, Pontiac), Daewoo, Honda, Hyundai, Infiniti, Isuzu, Kia, Land Rover, Lexus, Nissan, Porsche, Saturn, Volkswagen and Workhorse Custom Chassis. If you have an issue with your new vehicle, you might wish to contact Auto Line at 1-800-955-5100. |
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BBB Copyright and Reporting Policy As a matter of policy, BBB does not endorse any product, service or business. If you choose to do business with SUPER TECH'S AUTOMOTIVE REPAIR, please let them know that you contacted BBB for a BBB Reliability Report. ID: 35318 |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: BBB Accreditation standards - This means BBB has determined that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public. BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: Repair Issues - Claims of alleged incorrect diagnosis of a problem, delay in completion of repair, or inferior workmanship. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: BBB Identification - A BBB program that allows BBB Accredited businesses to identify themselves as BBB Accredited businesses in off-line media when BBB Accredited business signs a formal commitment to resolve disputes, if necessary, through arbitration. |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: BBB Identification - A BBB program that allows BBB Accredited businesses to identify themselves as BBB Accredited businesses in off-line media when BBB Accredited business signs a formal commitment to resolve disputes, if necessary, through arbitration. |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: BBB Identification - A BBB program that allows BBB Accredited businesses to identify themselves as BBB Accredited businesses in off-line media when BBB Accredited business signs a formal commitment to resolve disputes, if necessary, through arbitration. |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
