BBB Accredited Business since 10/01/1968
POLLARD FRIENDLY FORDFind a Location
Phone: (806) 797-3441Fax: (806) 795-34143301 S Loop 289, Lubbock, TX 79423-1321
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A BBB Accredited Business since 10/01/1968
BBB has determined that POLLARD FRIENDLY FORD meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised POLLARD FRIENDLY FORD's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 8 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||7|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||8|
This company is also affiliated with POLLARD USED CARS located in Plainview, Texas and SATURN OF LUBBOCK, INC. in Lubbock, Texas.BBB file opened: 07/01/1984Business started: 01/01/1967New Owner Date: 01/01/1967
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:TEXAS DEPARTMENT OF MOTOR VEHICLES
4000 Jackson Ave Bldg 1
Contact InformationPrincipal: Dick Pollard (Owner)Customer Contact: Jase Foster (GSM) Michael Edwards
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