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In South Plains of West Texas

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BBB Accredited Business since 10/01/1968

POLLARD FRIENDLY FORD

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Phone: (806) 797-3441Fax: (806) 795-34143301 S Loop 289, LubbockTX 79423-1321

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BBB Accreditation

A BBB Accredited Business since 10/01/1968

BBB has determined that POLLARD FRIENDLY FORD meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised POLLARD FRIENDLY FORD's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 8 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

8 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Problems with Product / Service7
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 8

Additional Information

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This company is also affiliated with POLLARD USED CARS located in Plainview, Texas and SATURN OF LUBBOCK, INC. in Lubbock, Texas.

BBB file opened: 07/01/1984Business started: 01/01/1967New Owner Date: 01/01/1967
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

TEXAS DEPARTMENT OF MOTOR VEHICLES
4000 Jackson Ave Bldg 1
Austin, TX78731-6058
(888) 368-4689
http://www.txdmv.gov

Contact Information
Principal: Dick Pollard (Owner)Customer Contact: Jase Foster (GSM) Michael Edwards
Business Category

Auto Dealers - New Cars

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