BBB Accredited Business since 07/26/2006
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A BBB Accredited Business since 07/26/2006
BBB has determined that GENE MESSER HYUNDAI meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised GENE MESSER HYUNDAI's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||2|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
2 Customer Reviews Customer Reviews on GENE MESSER HYUNDAI
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:TEXAS DEPARTMENT OF MOTOR VEHICLES
4000 Jackson Ave Bldg 1
Austin, TX 78731-6058
Contact InformationPrincipal: Dan Qualls (General Manager)
Auto Dealers - New Cars, Auto Dealers - Used Cars
Alternate Business NamesLUBBOCK MOTORS - SH, INC, GENE MESSER AUTO GROUP
Industry TipsNEW AUTOMOBILES
TEXAS LEMON LAW and BBB AUTOLINE
BUYING A USED CAR
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview