ARCTIC AIR CONDITIONING & HEATING

Find out more about ARCTIC AIR CONDITIONING & HEATING:

BBB Accreditation BBB Rating Business Contact and Profile Additional Locations and Phone Numbers Licensing Customer Complaint History

Government Actions Advertising Review Industry Tips BBB Copyright and Reporting Policy

BBB Accreditation

ARCTIC AIR CONDITIONING & HEATING has been a BBB Accredited business since May 1997. This means it supports BBB's services to the public and meets our BBB Accreditation standards.

BBB Rating for ARCTIC AIR CONDITIONING & HEATING

Based on BBB files, ARCTIC AIR CONDITIONING & HEATING has a BBB Rating of A+ on a scale from A+ to F.

Click here for an explanation of BBB Ratings

Additional Locations and Phone Numbers

Licensing for ARCTIC AIR CONDITIONING & HEATING

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

LICENSING (Texas Department of)
PO Box 12428
Office of the Governor
Austin, TX 78711-2428
(800) 843-5789
www.license.state.tx.us

Customer Complaint History for ARCTIC AIR CONDITIONING & HEATING

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 3 complaints about ARCTIC AIR CONDITIONING & HEATING in the last 36 months, our standard reporting period. Of the total of 3 complaints closed in 36 months, 1 was closed in the last year.

Government Actions

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

Industry Tips

AIR CONDITIONING, HEATING and REFRIGERATION

According to Texas Department of Licensing & Regulation, air conditioning, heating and refrigeration contractors must be licensed and carry liability insurance. This includes those who perform installations, repairs or service. Technicians, who also perform work, may not have a license; however, they must work for a licensee who assumes responsibility for their work. Certification cards and certificates of registration are not the same as a license. They do not allow the contractor to perform air conditioning or refrigeration work for the public. Before you hire a contractor, make sure he or she is licensed. License numbers should appear on both sides of the contractor's vehicle, and on any proposal or invoice you receive. A license holder has passed an exam and met minimum state requirements. The license does not guarantee workmanship. 1) Do not rush into repairs or replacement equipment get a second opinion. 2) Do get at least three bids if you must replace your entire system and ask for references. 3) Watch the contractor or technician while he or she works and ask questions if actions do not seem right. 4) Do not pay the whole amount before the job is complete. Do not pay cash without a written receipt. 5) Ensure that all items agreed to are listed on any proposal or agreement.

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with ARCTIC AIR CONDITIONING & HEATING, please let them know that you contacted BBB for a BBB Reliability Report.

ID: 14923
Report as of November 7, 2009 21:07
Copyright^© 2009 Better Business Bureau