When booking hotel or motel accommodations always inquire as to the policies concerning age requirements, pets, non-smoking rooms or provisions for persons with disabilities. Also make sure you fully understand the cancellation and refund policy and have a copy of same in writing prior to committing to a room guarantee. Inquire as to check-in and check-out times and know the difference between, for instance, an ocean view and oceanfront room. Upon arriving at your destination, request to examine your room prior to check-in to make sure the accommodations meet your expectations. Immediately report any damage or missing items to the manager. Ask what charges or surcharges, if any, are applied to telephone usage.