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This Business is not BBB Accredited

Vacation Travel Club (Headquarters)

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Phone: (800) 524-6240Fax: (305) 853-589094500 Overseas Hwy., Key LargoFL 33037http://www.vacationtravelclub.com

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BBB Accreditation

Vacation Travel Club is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Vacation Travel Club's rating include:

  • 15 complaints filed against business

Factors that raised Vacation Travel Club's rating include:

  • Length of time business has been operating.
  • Response to 15 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

15 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues4
Billing / Collection Issues3
Delivery Issues1
Problems with Product / Service7
Guarantee / Warranty Issues0
Total Closed Complaints 15

Additional Information

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BBB file opened: 04/02/2010Business started: 04/15/1992
Contact Information
Principal: Mr. Scot Ender (President)
Business Category

Vacation Rentals, Travel Clubs

Alternate Business Names
Vacation Travel Incentives, Inc.
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