BBB Business Review

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Ramada Plaza Resorts - Orlando/Ft. Lauderdale Vacations

Find a Location

Phone: (954) 630-9449Fax: (954) 957-7179View Additional Phone Numbers2419 E. Commercial Blvd., #100, Fort LauderdaleFL 33308http://www.imperialmajesty.com

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BBB Accreditation

Ramada Plaza Resorts - Orlando/Ft. Lauderdale Vacations is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Ramada Plaza Resorts - Orlando/Ft. Lauderdale Vacations' rating include:

  • 30 complaints filed against business
  • Failure to respond to 29 complaints filed against business.

Customer Complaints SummaryRead complaint details

30 complaints closed with BBB in last 3 years | 11 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues4
Billing / Collection Issues7
Problems with Product / Service19
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 30

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Ramada Plaza Resorts - Orlando/Ft. Lauderdale Vacations

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 03/06/1996Business started: 06/01/1997
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Contact Information
Principal: Mr. Daniel Lambert (Director)Mr. Richard Epstein (Company Attorney)Mr. Richard James (Office Manager)Mrs. Gina Johns (Assistant to Vice President)Mr Brian Kelly (President)Mr. Steven Kilichowski (Vice President)Mr. William McKnight (Owner)Ms. Sophie Stefancsisc (Travel)Mr. James Verrillo (Director)Mrs. Shannon Wiggins
Business Category

Vacation Certificates & Vouchers, Telemarketing Services, Travel Clubs, Travel Agencies & Bureaus, Cruises, Timeshare Companies, Hotels

Alternate Business Names
Imperial Majesty Cruise Line, Imperial Majesty Cruise Line Vacations, Plaza Resorts, Inc., Regal Empress Cruise Line, Regal Empress Cruise Vacations, Nationwide Travel Club, Magic Carpet Travel, VL West Building Corp, Magic Carpet Travel, Inc

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What is a BBB Business Review?

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.