BBB Business Review

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BBB Accredited Business since 01/03/2000

Vacation Store of Miami

Phone: (888) 774-0040Fax: (305) 774-0044View Additional Phone Numbers4201 SW 11th Street, MiamiFL 33134View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 01/03/2000

BBB has determined that Vacation Store of Miami meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Vacation Store of Miami's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 23 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

23 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues3
Problems with Product / Service18
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 23

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on Vacation Store of Miami

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2 Customer Reviews

Additional Information

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BBB file opened: 12/20/1999Business started: 01/01/1996
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Florida Dept of Agriculture & Consumer Services
2005 Apalachee Pkwy
Tallahassee, FL 32399-6500
(800) 435-7352

Miami-Dade Tax Collector
140 W Flagler Street, 1st Flr
Miami, FL 33130
(305) 375-5452
http://www.miamidade.gov

BBB records show a license number of ST25478 for this company, issued by Florida Dept of Agriculture & Consumer Services.

BBB records show a license number of 3904688 for this company, issued by Miami-Dade Tax Collector. Their web address is http://www.miamidade.gov.

Check License Status: https://www.miamidade.county-taxes.com/public/business tax/accounts/3739811

Please note that governmental licensing information may not be current.

Type of Entity

Corporation

Incorporated: October 1996, FL

Contact Information
Principal: Ms. Rosanna Metz-Mendez (President) Rosanna Mendez (President)
Business Category

Travel Agencies & Bureaus

Alternate Business Names
Vacation Tours, Inc.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.