BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 05/02/2001

Online Vacation Center

Phone: (954) 377-6400Fax: (954) 377-6368View Additional Phone Numbers2307 W Broward Blvd STE 403, Fort LauderdaleFL 33312-1417View Additional Email AddressesView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 05/02/2001

BBB has determined that Online Vacation Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Online Vacation Center's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 9 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

9 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues4
Problems with Product / Service5
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Online Vacation Center

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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Please be aware of a similarly named company Our Vacation Center out of Scottsdale, AZ is not affiliated with Online Vacation Center in Fort Lauderdale, FL.

If you have concerns regarding Our Vacation Center in Scottsdale, AZ please contact the following BBB:

BBB of Central, Northern & Western Arizona
WWW: http://maricopa.bbb.org
Email: info@arizonabbb.org
Phone: (602)264-1721
Fax: (602)263-0997
4428 N. 12th Street
Phoenix AZ 85014-4585

BBB file opened: 04/03/2001Business started: 01/01/1972
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Florida Dept of Agriculture & Consumer Services
2005 Apalachee Pkwy
Tallahassee, FL32399-6500
(800) 435-7352

Broward County Business Tax
Broward County Governmental Offices 115 S. Andrews Ave.
Fort Lauderdale, FL33301-1818
(954) 357-7235
http://www.broward.org/Pages/Welcome.aspx

BBB records show a license number of ST32947 for this company, issued by Florida Dept of Agriculture & Consumer Services.

BBB records show a license number of 328C-84 for this company, issued by Broward County Business Tax. Their web address is http://www.broward.org/Pages/Welcome.aspx.

Check License Status: https://www.broward.county-taxes.com/public/business tax/accounts/41633

Please note that governmental licensing information may not be current.

Business Management
Principal: Ms. Lori Sheller (Vice President of Sales)Ms. Mary Lou Ruderman ( Chief Financial Officer)Mr. Edward Rudner (President)Mr. Stephen Rudner (Secretary/Treasurer)
Business Category

Travel Agencies & Bureaus

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.