BBB Accredited Business since 06/30/2003
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A BBB Accredited Business since 06/30/2003
BBB has determined that TracFone Wireless, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised TracFone Wireless, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4487 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||159|
|Billing / Collection Issues||535|
|Guarantee / Warranty Issues||42|
|Problems with Product / Service||3598|
|Total Closed Complaints||4487|
Customer Reviews Summary Read customer reviews
37 Customer Reviews Customer Reviews on TracFone Wireless, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||37 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Miami-Dade Tax Collector
140 W Flagler Street, 1st Flr
BBB records show a license number of 3738680 for this company, issued by Miami-Dade Tax Collector. Their web address is http://www.miamidade.gov.Check License Status: https://www.miamidade.county-taxes.com/public/business tax/accounts/3577666
Please note that governmental licensing information may not be current.
Type of Entity
Business ManagementPrincipal: Ms. Keva Bygrave (Manager Executive Resolution)
Telephone Pre-Paid Card Sales & Distribution, Soliciting Organizations, Advertising - Direct Mail, Web Design, Internet Shopping, Telephone Service - Long Distance, Local Calling Telephone Companies, Telephone Equipment & Systems Service & Repair, Cellular Telephone Service & Supplies