BBB Business Review

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Liberty Cablevision of Puerto Rico Ltd.

Find a Location

Phone: (787) 657-3050 ext 4110Fax: (787) 622-1450View Additional Phone NumbersPO Box 192296, San JuanPR 00919http://www.libertypr.comView Additional Web Addresses

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BBB Accreditation

Liberty Cablevision of Puerto Rico Ltd. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Liberty Cablevision of Puerto Rico Ltd.'s rating include:

  • 39 complaints filed against business
  • Failure to respond to 11 complaints filed against business.
  • 2 complaints filed against business that were not resolved.
  • Length of time business has taken to respond to complaint(s).

Customer Complaints SummaryRead complaint details

39 complaints closed with BBB in last 3 years | 14 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues4
Billing / Collection Issues15
Problems with Product / Service20
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 39

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Liberty Cablevision of Puerto Rico Ltd.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 10/28/2002
Business Management
Principal: Mr. Wilson Nieves Cardona (General Manager)Mr. John Conrad (In- House Counsel)
Contact Information
Mr. Jose Alegria (President)Mr. Andelino Alvarado (Retention and Collection Supervisor)Ms. Isabel C. Berros (Regulatory Specialist)Mr RJ Dias (Onelink Communications)Mr. Jorge Hernandez (CFO / Vice President)Mr. Jose Hernandez (General Manager)
Business Category

Telephone & Television Cable Contractors, Cable TV, Internet & Telephone Installation Service, Computers - Cable & Installation, Satellite Communication - Common Carrier, Television - Cable, CATV & Satellite, Telephone Service - Long Distance, Local Calling Telephone Companies, Telephone Communications

Alternate Business Names
Liberty Cablevision of PR, One Link Communications, Inc, Onelink Communications Cable, San Juan Cable, LLC

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.