BBB Business Review

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BBB Accredited Business since 09/19/2007

Horizon Pool & Patio, Inc.

Phone: (561) 790-0665Fax: (561) 790-066612785 Forest Hill Blvd Suite A, WellingtonFL 33414-4763

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BBB Accreditation

A BBB Accredited Business since 09/19/2007

BBB has determined that Horizon Pool & Patio, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Horizon Pool & Patio, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 9 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

9 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues3
Problems with Product / Service6
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Horizon Pool & Patio, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 01/01/1986Business started: 01/01/1986
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Florida Dept of Business & Professional Regulation
1940 N Monroe St
Tallahassee, FL 32399-6506
(850) 487-1395
https://www.myfloridalicense.com/wl11.asp?mode=0&SID=

Palm Beach Tax Collector
PO Box 3715 301 N. Oliver Ave, 3rd Flr
West Palm Beach, FL 33402-3715
(561) 355-2264
http://www.co.palm-beach.fl.us

BBB records show a license number of RP0054223 for this company, issued by Florida Dept of Business & Professional Regulation. Their web address is https://www.myfloridalicense.com/wl11.asp?mode=0&SID=. The expiration date of this license is 08/31/2017.

Check License Status: https://www.myfloridalicense.com/LicenseDetail.asp?SID=&id=FA2344E6FAC279A5AA398AAED2F83701

Please note that governmental licensing information may not be current.

BBB records show a license number of 198707199 for this company, issued by Palm Beach Tax Collector. Their web address is http://www.co.palm-beach.fl.us.

Check License Status: http://pbctax.manatron.com/Tabs/BusinessTax/AccountDetail.aspx?p=198707199&a=1584587

Please note that governmental licensing information may not be current.

BBB records show a license number of 201005607 for this company, issued by Palm Beach Tax Collector. Their web address is http://www.co.palm-beach.fl.us.

Check License Status: http://pbctax.manatron.com/Tabs/BusinessTax/AccountDetail.aspx?p=201005607&a=1848866

Please note that governmental licensing information may not be current.

Contact Information
Principal: Mr. Charles Grove (President)Customer Contact: Ms. Linda Grove (Secretary/ Treasurer)Mr. David Ballard (Vice President)
Business Category

Swimming Pool Contractors, Dealers, Design, Spas & Hot Tubs - Dealers, Swimming Pool Service & Repair, Spas & Hot Tubs - Service & Repair

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.