Business ProfileforParadise Exteriors, LLC

Windows do not fit the opening correctly. The windows were supposed to have insulation around windows to block noise and heat/air. The windows have about a 1/4 inch or larger around the windows that allows air and noise to come through the openings. The windows noise is loud and the windows pass heat and cold throught the windows. Paradise sent a County Inspector and I showed him the problems he agreed that the windows were not correctly installed. He asked if I had paid them and I said yes, he stated I should have not paid until the final inspection. Paradise sent an inspector from their office and he agreed that the windows should have insulation around the windows and volunteered to fix the windows but then called for permission and was hold not to fix them just write it down. He proposed installing spray window insulation foam, wood trim between the windows and walls, or regular fiberglass insulation. I called the office two weeks after and was told by one of the boss **** an Owner, that he would talk to the inspector and get back to me which he never did. The only person to contact me has been ***************************** to have a final inspection. She stated that it needed to be in my contract about insulation of windows.The Sells person assured me that they would have insulation around the window and it should reduce the noise level by about 90%. I can barely tell the difference from the old windows. My cousin has impact windows that block all noise from a loud street as did the impact windows I installed in my last house in ******* Bch. ******* from *********** The persons that installed the windows were 3 Cubans, a father and two sons that stated they did not speak English. But when I asked about the insulation in spanish they said there would be insulation. Upon return after a doctor *********** I and my wife saw the large areas around the window openings, which they covered with thin plastic stripping to hide the poor window fit/workmanship .