BBB Accredited Business since 05/20/2013
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A BBB Accredited Business since 05/20/2013
BBB has determined that Chewy.Com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Chewy.Com's rating include:
- Length of time business has been operating.
Factors that raised Chewy.Com's rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Broward County Business Tax
Broward County Governmental Offices 115 S. Andrews Ave.
Fort Lauderdale, FL33301-1818
BBB records show a license number of 377249639 for this company, issued by Broward County Business Tax. Their web address is http://www.broward.org/Pages/Welcome.aspx.Check License Status: https://www.broward.county-taxes.com/public/business tax/accounts/106592
Please note that governmental licensing information may not be current.
Type of Entity
Limited Liability Corporation
Business ManagementPrincipal: Mr. Michael Day
Contact InformationMr. Sean Edwards (Acting Mgr)
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