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      Country
          Country

          Find a Location

          Chewy, Inc. has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Chewy, Inc.

              7700 W Sunrise Blvd Plantation, FL 33322-4113

              BBB Accredited Business
            • Chewy, Inc.

              3251 Hollywood Blvd Hollywood, FL 33021-6942

              BBB Accredited Business
            • Chewy, Inc

              40 Dauphin Dr Mechanicsburg, PA 17050-8521

            • Chewy, Inc

              600 New Commerce Blvd Ste R Hanover Township, PA 18706-1403

            • Chewy, Inc.

              256 S. 143rd Ave. Suite B Goodyear, AZ 85338

            Business ProfileforChewy, Inc.

            Pet Supplies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            2.83/5stars

            Average of 538 Customer Reviews

            Customer Complaints

            467 complaints closed in last 3 years

            168 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/9/2016

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Chewy, Inc.

            Business Details

            This is a multi-location business.

            Find a Location

            Chewy, Inc. has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Chewy, Inc.

                7700 W Sunrise Blvd Plantation, FL 33322-4113

                BBB Accredited Business
              • Chewy, Inc.

                3251 Hollywood Blvd Hollywood, FL 33021-6942

                BBB Accredited Business
              • Chewy, Inc

                40 Dauphin Dr Mechanicsburg, PA 17050-8521

              • Chewy, Inc

                600 New Commerce Blvd Ste R Hanover Township, PA 18706-1403

              • Chewy, Inc.

                256 S. 143rd Ave. Suite B Goodyear, AZ 85338

              BBB File Opened:
              9/24/2012
              Years in Business:
              11
              Business Started:
              9/12/2012
              Business Incorporated:
              9/12/2012
              Accredited Since:
              9/9/2016
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Connect with a Vet by Chewy
              Business Management
              • Mr. Satish Mehta, Chief Technology Officer
              • Ms. Susan Helfrick, Chief Legal Officer
              • Mr. Sumit Singh, CEO
              • Mr. Joseph Westendorf, Director
              Contact Information

              Principal

              • Mr. Joseph Westendorf, Director

              Customer Contact

              • Mr. Satish Mehta, Chief Technology Officer
              • Ms. Susan Helfrick, Chief Legal Officer
              • Mr. Sumit Singh, CEO
              • Mr. Joseph Westendorf, Director
              • Mr. Joseph Westendorf, Director
              Additional Contact Information

              Email Addresses

              Customer Complaints

              467 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/07/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Chewy.Com pushed me totally away due to my lack of hearing on headsets and on their lousy phone system.I still had 3 coupons from Purina that they promised to send me a check for. I even got a very nasty letter from them, promising that they sent the coupons via Fed Ex. I have called Fed Ex and they said that I should have received a tracking number or else this is a scam. Anyway, they do owe me the check for my coupons for sure. I have yet to receive the check as they promised.
              Read More

              Customer Reviews

              538 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ellen D

              03/13/2024

              Pay attention when you buy from cause they post stuff being on sale and then they nail ya bad. I got a four pack of the squeeze stuff for the treat ***** and one toy $9 for the toys supposed to be $18 for the four can squeeze stuff that's what sale advertise and then I got a line of ******** from the guy I talked to today because they ended up charging me $44 and some change how does $18 & $9 total to $44 and some change then I get a line of ******** but you have to be a special customer to get that deal well that's funny cuz on the ad on the internet it doesn't say anything about being a special customer and I ordered from them all the time so how **** special do you have to be??? So S**** CHEWY!!!

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