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Find a Location

The Screen Depot has 1 locations, listed below.

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    Business ProfileforThe Screen Depot

    Patio Enclosures
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/24/1999

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    The Screen Depot offers screen enclosures, impact windows and doors, sunrooms and hurricane shutters.

    Business Details

    Location of This Business
    1500 SW 30th Ave Ste 1, Boynton Beach, FL 33426-9044
    BBB File Opened:
    11/23/1998
    Years in Business:
    31
    Business Started:
    1/1/1993
    Accredited Since:
    11/24/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 201002603 for this business, issued by Palm Beach Tax Collector

    These agencies may include:

    Palm Beach Tax Collector

    PO Box 3715, 301 N. Oliver Ave, 3rd Flr

    West Palm Beach FL 33402

    (561) 355-2264

    https://www.co.palm-beach.fl.us

    BBB records show a license number of 201002602 for this business, issued by Palm Beach Tax Collector

    These agencies may include:

    Palm Beach Tax Collector

    PO Box 3715, 301 N. Oliver Ave, 3rd Flr

    West Palm Beach FL 33402

    (561) 355-2264

    https://www.co.palm-beach.fl.us

    Alternate Business Name
    • Screen Depot, The
    Contact Information

    Principal

    • Mr. Ken Miller, President

    Customer Contact

    • Mr. Ken Miller, President
    • Mrs. Tammy Miller, Office Manager
    Additional Contact Information

    Fax Numbers

    • (561) 734-0148
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/25/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The company Screen Depot started to work on my screen patio on 11/19/2022 until 11/23/2022. after several months and follow up they started the screen which have make complications and problems. The job still showing many areas that are not completed by the standards I was promised and the quality of work expected compared to my neighbors. They did not have uneven bins, open metal gaps, screen hangings on the outside, loud doors. I have compaint to the owner and I stated I am not refusing to pay I just want the same quality my neighbors got in their work and and the owner insisted and intimidated me about placing a lien toward my house and demand 100 % payment when the job have not going tru the final inspection yet. He stated he dont want to listen me anymore and did he did the job and that its his quality of work and he insulted me in my property verbally accusing me of fraud when I just want a clean work for what I am paying. I have successful make all previous payment for the previous jobs but I not satisfied for this part of the job. based on the results. I have been insulted, humiliated and intimidated by this company in many occasions and emotional affected on their behavior and accusations. The picture speak my itself. I just want my job complete with he same quality from my neighbors and standards. It is not justify and fair that my neighbor get a better quality job than mine. When I paying customer as them. They were not request 100% payments until the job was complete and approved inspected was pass. The contractor removed the job permits from my property and when I requested them he said they were his permits. I showed him today a nail that was not all way in and he said that it was okay that will pass inspection and that I cannot ask for perfection. I am afraid that he will not come back to do any other repairs if I paid the rest of the money. The permit documents Primary Permit B-2022-******-**** Owner Screen Depot Mr. *** refused give back permit.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joshua M

    5 stars

    12/21/2022

    Did the windows and sliding glass doors in my home. Quality work, amazing and professional staff. They handled all my permits and HOA documents. 10 out of 10 would recommend!

    Local BBB

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