BBB Business Review

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This Business is not BBB Accredited

Office Depot, Inc. (Headquarters)

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Phone: (561) 438-4800Fax: (561) 438-4760View Additional Phone Numbers6600 N. Military Trail, Boca RatonFL 33496! There is an alert for this business !

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BBB Accreditation

Office Depot, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

This business has no rating because it is in the process of responding to complaint(s) previously closed with no response.

Customer Complaints SummaryRead complaint details

BBB serving , maintains a report on this company's headquarters location. Please visit for details or call .

820 complaints closed with BBB in last 3 years | 261 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues160
Billing / Collection Issues22
Delivery Issues82
Guarantee / Warranty Issues67
Problems with Product / Service489
Total Closed Complaints 820

Customer Reviews Summary Read customer reviews

6 Customer Reviews Customer Reviews on Office Depot, Inc.

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 1
Negative Experience 4
Total Customer Reviews 6 Customer Reviews

Additional Information

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BBB file opened: 06/05/1990Business started: 04/10/1986
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Palm Beach Tax Collector
PO Box 3715 301 N. Oliver Ave, 3rd Flr
West Palm Beach, FL33402-3715
(561) 355-2264
http://www.co.palm-beach.fl.us

Florida Dept of Agriculture & Consumer Services
2005 Apalachee Pkwy
Tallahassee, FL32399-6500
(800) 435-7352

Boca Raton, City of
201 West Palmetto Park Road
Boca Raton, FL33432-3795
(561) 393-7789
http://www.ci.boca-raton.fl.us

Boynton Beach, City of
100 Boynton Beach Blvd
Boynton Beach, FL33425-0310
(561) 742-6360
http://www.boynton-beach.org

BBB records show a license number of 201001821 for this company, issued by Palm Beach Tax Collector. Their web address is http://www.co.palm-beach.fl.us.

Check License Status: http://pbctax.manatron.com/Tabs/BusinessTax/AccountDetail.aspx?p=201001821&a=1845048

Please note that governmental licensing information may not be current.

BBB records show a license number of CH21560 for this company, issued by Florida Dept of Agriculture & Consumer Services. The expiration date of this license is 03/04/2015.

Check License Status: https://csapp.800helpfla.com/cspublicapp/businesssearch/businesssearch.aspx

Please note that governmental licensing information may not be current.

BBB records show a license number of 14-00046781 for this company, issued by Boca Raton, City of. Their web address is http://www.ci.boca-raton.fl.us.

Check License Status: https://c2g.ci.boca-raton.fl.us/Click2GovBLP/licensedetail.html?OWASP CSRFTOKEN=H5DX-8AHG-S3FK-N3O9-UHX4-EC0J-GOS6-BTVT¢ury=1&year=14&number=46781&searchType=6&consolidated=N

Please note that governmental licensing information may not be current.

BBB records show a license number of 14-00008979 for this company, issued by Boca Raton, City of. Their web address is http://www.ci.boca-raton.fl.us.

Check License Status: https://c2g.ci.boca-raton.fl.us/Click2GovBLP/licensedetail.html?OWASP CSRFTOKEN=85IS-B4CA-MO9Z-ICFJ-WHCU-EBGR-WS91-89BR¢ury=1&year=14&number=8979&searchType=6&consolidated=N

Please note that governmental licensing information may not be current.

BBB records show a license number of 14-00016726 for this company, issued by Boca Raton, City of. Their web address is http://www.ci.boca-raton.fl.us.

Check License Status: https://c2g.ci.boca-raton.fl.us/Click2GovBLP/licensedetail.html?OWASP CSRFTOKEN=85IS-B4CA-MO9Z-ICFJ-WHCU-EBGR-WS91-89BR¢ury=1&year=14&number=16726&searchType=6&consolidated=N

Please note that governmental licensing information may not be current.

BBB records show a license number of 14-00011641 for this company, issued by Boynton Beach, City of. Their web address is http://www.boynton-beach.org.

Check License Status: https://egoveast2.aspgov.com/byb2c2gol/BLINQINF.jsp?IsWhatIf=true&MasterInq=&Century=1&Year=14&Number=00011641

Please note that governmental licensing information may not be current.

Business Management
Principal: Mr. Casey Ahlbum (Manager - Executive Customer Relations)Mr Steve Odland (Chairman, CEO)
Business Category

Office Supplies, Internet Shopping

Alternate Business Names
Officemax, Inc., Officemax.com

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.