This Business is not BBB Accredited
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Federal Compliance Publications, Inc. is not BBB Accredited.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Federal Compliance Publications, Inc.'s rating include:
- Failure to respond to 13 complaints filed against business.
- 4 complaints filed against business that were not resolved.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||19|
|Problems with Product / Service||32|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||33|
Additional Complaint Information
Our file contains a pattern of complaints from consumers who state they receive OSHA compliance packages from Federal Compliance Publications, Inc., as well as a bill for $259.50. These consumers state they have never ordered any products from Federal Compliance Publications. In some cases, consumers have stated that Federal Compliance Publications, Inc. has called their business to verify their business address, but no order is placed. Shortly after this phone call, an OSHA compliance package arrives from Federal Compliance Publications, Inc. The complaints inform BBB that the employee(s) who answered these phone calls are not authorized to make any purchases or orders.
In response to these complaints, Federal Compliance Publications, Inc. states they record all phone calls and treat these calls as a valid verbal contract for products to be rendered. Federal Compliance Publications, Inc. adds an explanation of their sales procedures and, in most cases, the company agrees to cancel invoice.
On October 31, 2012, BBB sent certified correspondence to Federal Compliance Publications requesting their voluntary cooperation in resolving complaints on file with BBB and providing steps it will implement to eliminate the pattern of customer complaints. The company has not responded to BBB and complaints containing similar allegations continue to be filed with BBB.
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Federal Compliance Publications, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Business ManagementPrincipal: Mr. Glenn Mehlman (President)Mr. Joseph Mishkin (Secretary)
Joseph Mishkin is also listed as a principal of Federal Safety Compliance, Inc. which has been the subject of a pattern of complaints regarding unauthorized billing for unordered merchandise. BBB has a separate Review on Federal Safety Compliance, Inc. which can be viewed at http://bbb.org/h/79i.
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