BBB Business Review

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Optimum Web Exposure

(888) 434-69111560 Sawgrass Corporate Parkway, 4th Floor, Fort LauderdaleFL 33323http://www.optimumwebexposure.com

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BBB Accreditation

Optimum Web Exposure is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Optimum Web Exposure's rating include:

  • Failure to respond to 2 complaints filed against business.

Customer Complaints SummaryRead complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Problems with Product / Service1
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 3

Additional Complaint Information

Our files contain a pattern of complaints from consumers that allege they received a fraudulent invoice from Optimum Web Exposure for search engine optimization services. Consumers claim that Optimum Web Exposure calls their business asking general questions to solicit a "yes" answer, although the person on the call does not actually agree to the service. Months later, consumers say Optimum Web Exposure collections department calls, with an edited recording created to verify a "verbal agreement" between the business and Optimum Web Exposure, to collect on a bill ranging from $200-$600. Many consumers also say the company threatens them with legal action.

Optimum Web Exposure does not respond to these complaints.

On November 10, 2014 BBB sent correspondence to Optimum Web Exposure requesting their voluntary cooperation in resolving complaints on file with BBB and providing steps it will implement to eliminate the pattern of customer complaints.

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Optimum Web Exposure

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 03/19/2014
Business Management
Principal: Mr. Eduardo De Castro
Contact Information
Att: Customer Service Manager
Business Category

Internet - Web Hosting

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.