BBB Accredited Business since 10/01/2008
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A BBB Accredited Business since 10/01/2008
BBB has determined that TigerDirect, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised TigerDirect, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1204 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||330|
|Billing / Collection Issues||83|
|Guarantee / Warranty Issues||64|
|Problems with Product / Service||584|
|Total Closed Complaints||1204|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Miami-Dade Tax Collector
140 W Flagler Street, 1st Flr
BBB records show a license number of 2929454 for this company, issued by Miami-Dade Tax Collector. Their web address is http://www.miamidade.gov. The expiration date of this license is 09/30/2014.Check License Status: https://www.miamidade.county-taxes.com/public/business tax/accounts/2797307?year=2014
Please note that governmental licensing information may not be current.
Contact InformationPrincipal: Mr. Roger Insua (Customer Care Manager)Mr. Abraheim Al-Mudhi (Customer Advocat)Mr. Anthony Jones (EVP Customer Ops.)Mr. Tony Jones (Vice President)Mrs. Rosemary Lindsay (Director Cust. Ops.)Mr. Terry Perrin (President)
Internet Shopping, Electronic Equipment & Supplies - Dealers, Electric Equipment & Supplies - Retail, Computers - Supplies & Parts, Computers - Furniture, Audio-Visual Equipment - Dealers
Alternate Business NamesA Systemax Company, Circuit City.com, Inc., CircuitCity.com, Comp USA, CompUSA.com, Inc., Tiger Direct Retail Store, TigerDirect.com
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