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BBB Accredited Business since 10/01/2008

TigerDirect, Inc. (Headquarters)

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Phone: (800) 800-8300Fax: (305) 415-2930View Additional Phone Numbers7795 W. Flagler St., #35, MiamiFL 33144View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 10/01/2008

BBB has determined that TigerDirect, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised TigerDirect, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1204 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

1204 complaints closed with BBB in last 3 years | 519 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues330
Billing / Collection Issues83
Delivery Issues143
Guarantee / Warranty Issues64
Problems with Product / Service584
Total Closed Complaints 1204

Customer Reviews Summary Read customer reviews

6 Customer Reviews on TigerDirect, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 6
Total Customer Reviews 6

Additional Information

BBB file opened: 10/15/1998Business started: 01/01/1987

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Miami-Dade Tax Collector
140 W Flagler Street, 1st Flr
Miami, FL33130
(305) 375-5452

BBB records show a license number of 2929454 for this company, issued by Miami-Dade Tax Collector. Their web address is The expiration date of this license is 09/30/2014.

Check License Status: tax/accounts/2797307?year=2014

Please note that governmental licensing information may not be current.

Contact Information
Principal: Mr. Roger Insua (Customer Care Manager)Mr. Abraheim Al-Mudhi (Customer Advocat)Mr. Anthony Jones (EVP Customer Ops.)Mr. Tony Jones (Vice President)Mrs. Rosemary Lindsay (Director Cust. Ops.)Mr. Terry Perrin (President)
Business Category

Internet Shopping, Electronic Equipment & Supplies - Dealers, Electric Equipment & Supplies - Retail, Computers - Supplies & Parts, Computers - Furniture, Audio-Visual Equipment - Dealers

Alternate Business Names
A Systemax Company, Circuit, Inc.,, Comp USA,, Inc., Tiger Direct Retail Store,
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