BBB Business Review

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BBB Accredited Business since 10/30/2007

Homesure of America, Inc. (Headquarters)

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Phone: (954) 835-1900Fax: (800) 468-7307View Additional Phone Numbers1625 NW 136th Ave Bldg E # 200, SunriseFL 33323-2842View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 10/30/2007

BBB has determined that Homesure of America, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Homesure of America, Inc.'s rating include:

  • 1227 complaints filed against business

Factors that raised Homesure of America, Inc.'s rating include:

  • Length of time business has been operating.
  • Response to 1227 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1227 complaints closed with BBB in last 3 years | 608 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues54
Billing / Collection Issues56
Delivery Issues7
Guarantee / Warranty Issues721
Problems with Product / Service389
Total Closed Complaints 1227

Customer Reviews Summary Read customer reviews

26 Customer Reviews Customer Reviews on Homesure of America, Inc.

Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 2
Negative Experience 22
Total Customer Reviews 26 Customer Reviews

Additional Information

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BBB file opened: 12/20/1983Business started: 10/09/1979
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Broward County Business Tax
Broward County Governmental Offices 115 S. Andrews Ave.
Fort Lauderdale, FL 33301-1818
(954) 357-7235
http://www.broward.org/Pages/Welcome.aspx

Florida Office of Insurance Regulation
200 East Gaines Street
Tallahassee, FL 32399
(850) 413-3140
http://www.floir.com

BBB records show a license number of 377-7078 for this company, issued by Broward County Business Tax. Their web address is http://www.broward.org/Pages/Welcome.aspx.

BBB records show a license number of 70024 for this company, issued by Florida Office of Insurance Regulation. Their web address is http://www.floir.com.

Check License Status: http://www.floir.com/companysearch/each comp.aspx?PREDAY=8/6/2015&IREID=103112&AUTHID=103112&FICTNAME=&CCRCNAME=&ADDRTYPE=

Please note that governmental licensing information may not be current.

BBB records show a license number of 80274 for this company, issued by Florida Office of Insurance Regulation. Their web address is http://www.floir.com.

Check License Status: http://www.floir.com/companysearch/each comp.aspx?PREDAY=8/6/2015&IREID=103112&AUTHID=105230&FICTNAME=&CCRCNAME=&ADDRTYPE=

Please note that governmental licensing information may not be current.

Business Management
Customer Contact: Ms Jessica Nilsen (Sr. Director)
Contact Information
Principal: Ms. Sandra Finn (President) Customer Service Manager Ms. Tami Thraum (Secretary/Treasurer)Mr. Sidney Wolk Mr. Howard Wolk (Director)
Business Category

Home Warranty Plans, Appliances - Major - Service & Repair, Refrigerators & Freezers - Service & Repair, Insurance Services

Alternate Business Names
Central Protect Home Service Plan, Cross Country Home Services, Inc., HMS Alabama/NW Florida, HMS Arkansas & Oklahoma, HMS California, HMS CT, MA & NH, HMS Florida, HMS Georgia & Tennessee, HMS Gulf South (LA, MS), HMS Home Warranty, HMS Homeowners Marketing, HMS Insurance Agency, Inc., HMS Kansas/Western Missouri, HMS Mid-Atlantic (Tri Region - DC, DE, MD, NJ, E. PA, VA, WV), HMS Midwest (IN, KY, MI, OH), HMS National, Inc., HMS Nevada, HMS North Carolina, HMS Northeast (ME, NY, RI, VT), HMS Of The Mid-Atlantic States, HMS Pacific Northwest (ID, OR, WA), HMS South Carolina, HMS Texas, HMS West (UT, MT, WY), Home Protect Home Warranty, Home Warranty Services, Homeowners Marketing Services, Inc., Homesure HMS Home Warranty Service, HomeSure of Arizona, Inc., Homesure of Virginia, Inc., KitchenProtect, Long and Foster Home Warranty, Referral Assistant 24, SystemsProtect, Total Protect Cross Country, Total Protect Home Service Plan, Total Protect Home Warranty, Appliance Buyline, Residential MD, Total Protect Gold, HomeCentric, Systems MD, Place My Claim, Cross Country Insurance

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.