BBB Business Review

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This Business is not BBB Accredited

City Furniture, Inc. (Headquarters)

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Phone: (954) 597-2200Fax: (954) 718-3342View Additional Phone Numbers6701 Hiatus Rd, TamaracFL 33321-6406http://www.cityfurniture.comView Additional Web Addresses

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BBB Accreditation

City Furniture, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered City Furniture, Inc.'s rating include:

  • 8 complaints filed against business that were not resolved.
  • Failure to respond to one complaint filed against business.

Factors that raised City Furniture, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.

Customer Complaints SummaryRead complaint details

317 complaints closed with BBB in last 3 years | 119 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues15
Billing / Collection Issues9
Delivery Issues26
Guarantee / Warranty Issues77
Problems with Product / Service190
Total Closed Complaints 317

Customer Reviews Summary Read customer reviews

11 Customer Reviews Customer Reviews on City Furniture, Inc.

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 11
Total Customer Reviews 11 Customer Reviews

Additional Information

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BBB file opened: 04/19/1995Business started: 11/29/2004
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Florida Dept of Business & Professional Regulation
1940 N Monroe St
Tallahassee, FL 32399-6506
(850) 487-1395
https://www.myfloridalicense.com/wl11.asp?mode=0&SID=

Broward County Business Tax
Broward County Governmental Offices 115 S. Andrews Ave.
Fort Lauderdale, FL 33301-1818
(954) 357-7235
http://www.broward.org/Pages/Welcome.aspx

BBB records show a license number of IB26000820 for this company, issued by Florida Dept of Business & Professional Regulation. Their web address is https://www.myfloridalicense.com/wl11.asp?mode=0&SID=.

Check License Status: https://www.myfloridalicense.com/LicenseDetail.asp?SID=&id=2CAF8018EDCC042A71DD9843835F9BAD

Please note that governmental licensing information may not be current.

BBB records show a license number of 331-253586 for this company, issued by Broward County Business Tax. Their web address is http://www.broward.org/Pages/Welcome.aspx.

Check License Status: https://www.broward.county-taxes.com/public/search?search query=+City+Furniture&category=business tax

Please note that governmental licensing information may not be current.

BBB records show a license number of 330-3751 for this company, issued by Broward County Business Tax. Their web address is http://www.broward.org/Pages/Welcome.aspx.

Check License Status: https://www.broward.county-taxes.com/public/business tax/accounts/57084

Please note that governmental licensing information may not be current.

BBB records show a license number of 61128 for this company, issued by Florida Dept of Business & Professional Regulation. Their web address is https://www.myfloridalicense.com/wl11.asp?mode=0&SID=.

Check License Status: https://www.myfloridalicense.com/LicenseDetail.asp?SID=&id=F5D802160F61823513D2775D906B3387

Please note that governmental licensing information may not be current.

BBB records show a license number of 61130 for this company, issued by Florida Dept of Business & Professional Regulation. Their web address is https://www.myfloridalicense.com/wl11.asp?mode=0&SID=.

Check License Status: https://www.myfloridalicense.com/LicenseDetail.asp?SID=&id=F23733EC64CA471D8420FFD900E5628D

Please note that governmental licensing information may not be current.

BBB records show a license number of 61129 for this company, issued by Florida Dept of Business & Professional Regulation. Their web address is https://www.myfloridalicense.com/wl11.asp?mode=0&SID=.

Check License Status: https://www.myfloridalicense.com/LicenseDetail.asp?SID=&id=87A57D145E1135AD4189BBF711E22C64

Please note that governmental licensing information may not be current.

BBB records show a license number of 605004 for this company, issued by Florida Dept of Business & Professional Regulation. Their web address is https://www.myfloridalicense.com/wl11.asp?mode=0&SID=.

Check License Status: https://www.myfloridalicense.com/LicenseDetail.asp?SID=&id=FCFBC1A7EB456D1E1216A335714C77C6

Please note that governmental licensing information may not be current.

Type of Entity

Corporation

Incorporated: September 1975, FL

Business Management
Principal: Ms. Jan Olson (Customer Service Team Leader)Customer Contact: Ms. Laura Hoehne (Director of Customer Service)Mr. Keith Koenig (President)
Business Category

Furniture - Retail, Furniture Designers & Custom Builders, Furniture Manufacturers, Chairs - Rent, Furniture - Wholesale, Office Furniture & Equipment - Rental & Leasing

Alternate Business Names
Ashley Furniture HomeStore, Ashley Furniture indutries

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.