BBB Business Review

What is a BBB Business Review?

Consumer Complaints

This Business is not BBB Accredited

Vero Design, Inc. (Headquarters)

Phone: (954) 557-1112Fax: (954) 923-9890

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues1
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
10/06/2014Delivery Issues | Read Complaint Details
X

Complaint
I paid **** ******/Vero Design in excess of $23,000 for furniture which I have never received or been reimbursed for. In other words he stole my $$.
I paid **** ******/Vero Design $23,467.00 for invoice #5741 from Vero Design. One Check on Nov 7, 2013 for $11,733.50 and second check Dec 29, 2013 for $11,733.50. These checks were cashed but the furniture was never delivered. He will not respond to phone calls, text or emails from me. And he has not refunded my Money. I was told at the time the order was placed delivery time would be 10 weeks.

Desired Settlement
I want $8,057.76 reimbursed to me. $3,846.00 for a console from Casa Zeta that **** never ordered on my behalf and $4,211.76 that I had to pay to Eurostrand, which was holding the other two pieces of my furniture hostage because **** would not pay the balance for them.

Industry Comparison| Chart

Furniture Designers & Custom Builders

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.