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Royal Palm Funeral Home

Phone: (561) 848-8659Fax: (561) 848-5987

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
01/26/2015Problems with Product / Service | Read Complaint Details
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Complaint
pre need plan cancelled, partial refund. bal of purchase price. 3.982.80,less 1.910.00. unpaid refund of 2.072.00
pre need plan cancelled on8/26/04 numerous calls to royal palm,about balance of refund,nothing else can be done. account#XXXXXXXrXXXXXXX. partial refund was made on 8/26/04. they blame parent co. sci service corp of houston tx. numerous call were made to resolve this but nothing positive. still ongoing. plan purchased on 1.25/99. contract# XXXX-XX-rXXXXXXX

Desired Settlement
refund in amount of 2.072.00

Industry Comparison| Chart

Funeral Directors, Funeral Related Services

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.