BBB Business Review

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BBB Accredited Business since 07/15/2009

Twin-Star International Inc.

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Phone: (561) 330-3201Fax: (561) 330-3205View Additional Phone Numbers1690 S. Congress Ave., #210, Delray BeachFL 33445View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 07/15/2009

BBB has determined that Twin-Star International Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Twin-Star International Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 95 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

95 complaints closed with BBB in last 3 years | 24 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues1
Guarantee / Warranty Issues20
Problems with Product / Service74
Advertising / Sales Issues0
Billing / Collection Issues0
Total Closed Complaints 95

Customer Reviews Summary Read customer reviews

7 Customer Reviews Customer Reviews on Twin-Star International Inc.

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 6
Total Customer Reviews 7 Customer Reviews

Additional Information

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BBB file opened: 09/22/2005Business started: 03/12/1996
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Delray Beach, City of
100 NW 1st Avenue
Delray Beach, FL 33444
(561) 243-7200
http://www.mydelraybeach.com

BBB records show a license number of 15-00044344 for this company, issued by Delray Beach, City of. Their web address is http://www.mydelraybeach.com.

Check License Status: http://mydelraybeach.com/community-improvement/business-tax-receipts

Please note that governmental licensing information may not be current.

Contact Information
Principal: Mr. Michael Kosartes (Operations Director)Mr Mark Asofsky (President)Mr Andy Bandremer (Senior VP)Ms Denise Kantrowitz (VP)Att: Customer Service Manager Tom Vogt (Customer Service Manager)
Business Category

Electric Heating Elements, Electronic Equipment & Supplies - Dealers, Electric Equipment & Supplies - Wholesale, Remodeling Services

Alternate Business Names
Twin Star International Inc., TwinStar Home Furnishings, TwinStar International Home Furnishings

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.