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Consumer Complaints

This Business is not BBB Accredited

Heseman and Associates

Phone: (954) 772-1153Fax: (305) 447-5028

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Customer Complaints Summary

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Problems with Product / Service1
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints2

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (2)
02/19/2016Billing / Collection Issues | Read Complaint Details
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Complaint
I want them to quit billing me
I did debt consolidation somewhere around XXXX-XXXX for around $4000 at most through debt free america. I dont know why I have not noticed this sooner but I am being billed by ******* and Asso since. But the company website does not work nor the phone number and I read that the company isn't even active. So how am I still being billed for a company that does not exist. I want the billing to quit. It would be time to get the money back that has been coming out of my account to a dead business. I don't know how to take care of it myself since the business is no longer active

Desired Settlement
I want them to quit billing my account. I would like them to return the money they have been taking out for a service they don't provide since it has not even been a functioning company since 2008 apparently.

12/02/2013Problems with Product / Service | Read Complaint Details
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Complaint
After attempting to stop payments, the company is continuing to bill me for services I am no longer receiving. Their phone and fax is dosconnected.
After attempting to stop payments, the company is continuing to bill me for services I am no longer receiving. Their phone and fax is dosconnected. There is no forwarding information to ask for resolution.

Desired Settlement
I want them to stop billing me.

Industry Comparison| Chart

Debt Relief Services , Attorneys Referral Service, Financial Services, Credit - Debt Consolidation Services

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.