BBB Business Review
This Business is not BBB Accredited
Debt Solutions USA, Inc.
Phone: (888) 747-8683Fax: (305) 735-8183View Additional Phone Numbers2520 Coral Way Ste 2360, Coral Gables, FL 33145-3442http://www.debtsolutionsusa.comView Additional Web Addresses
BBB Accreditation
On 03/29/2011 this company's accreditation in BBB was revoked by BBB's Board of Directors due to engaging in activities reflecting poorly on the BBB or its members.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Debt Solutions USA, Inc.'s rating include:
- BBB concerns with the industry in which this business operates.
- BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.
Factors that raised Debt Solutions USA, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 2 |
| Problems with Product / Service | 1 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 3 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topBusiness Management
Ms. V. Swanson, The owner of Debt Solutions USA, Inc. is also the listed principal of Debt Free Options, Inc.
Contact Information
Primary Contact: Ms V. Swanson (President)Business Category
Debt Relief Services , Debt Consolidation Services
Industry Tips
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DONT LET YOUR FINANCIAL SITUATION DETERIORATE
Tips on Choosing a Credit Counselling Agency
LocationsX
1 Locations
2520 Coral Way Ste 2360
Coral Gables, FL 33145-3442Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southeast Florida and the Caribbean. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Debt Solutions USA, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Debt Relief Services
Bankruptcy Scam Operators Can Lock You Out of Your HomeCredit Repair Fraud Proliferates
DONT LET YOUR FINANCIAL SITUATION DETERIORATE
Tips on Choosing a Credit Counselling Agency
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.