BBB Business Review

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This Business is not BBB Accredited

Tropical Financial Credit Union

Find a Location

Phone: (888) 261-8328Fax: (305) 267-8897View Additional Phone NumbersPO Box 829517, Pembroke PinesFL 33082http://www.tropicalfcu.org

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BBB Accreditation

Tropical Financial Credit Union is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Tropical Financial Credit Union's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 14 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

14 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues7
Problems with Product / Service5
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 14

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Tropical Financial Credit Union

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 12/18/1995Business started: 01/05/1935
Contact Information
Principal: Ms. Amy McGraw (VP of Marketing)Ms. Olga Armand (Contact Center Manag)Ms. Helen McGiffin (Chief Lending Office)
Business Category

Credit Unions

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.