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          Find a Location

          CreditGUARD of America, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforCreditGUARD of America, Inc.

            Debt Consolidation Services
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1.85/5stars

            Average of 20 Customer Reviews

            Customer Complaints

            18 complaints closed in last 3 years

            7 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/13/1999

            Years in Business: 32

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            2/14/1991
            Years in Business:
            32
            Business Started:
            8/15/1991
            Business Incorporated:
            8/15/1991
            Accredited Since:
            1/13/1999
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Roger Costa, President/Secretary
            • Shon Lees, CEO
            Contact Information

            Principal

            • Mr. Roger Costa, President/Secretary

            Customer Contact

            • Mr. Juan Valladares, Treasurer
            • Mr. Roger Costa, President/Secretary
            • Shon Lees, CEO
            Additional Contact Information

            Fax Numbers

            • (561) 241-5834
              Other Fax
            • (561) 241-5818
              Other Fax

            Phone Numbers

            Email Addresses

            Customer Complaints

            18 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/03/2023

            Complaint Type:
            Billing/Collection Issues
            Status:
            Answered
            This company setup a payment plan of $185 a month for my payments to then be disbursed to my creditors. However, the creditors have not received any money, my accounts are showing late which before this I was never late with my payments,causing late fees. I dont understand how this is helping me with my debt. Not only that, they tell you if the payments dont post and to watch your accounts and call them if needed but no way to get in contact which is sketchy. When you call the number just leaves you on hold and no one ever picks up. I would like my money refunded back into my account since they did not disburse my funds to creditors as they stated they would and also to cancel cause this company seems very unethical in their practices. I will deal with my debt on my own never again!!
            Read More

            Customer Reviews

            20 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jesseka M

            02/27/2024

            I think it's a joke and they are liers.I wish I never would have called ************ I asked them a few times if there is only a one time fee I was told yes then after I got with ************ I find out they were changing me 30 dollars every single month very upsetting. One of the cards I have I am paying more in interest then I am on what I had spent on the card

            CreditGUARD of America, Inc. Response

            02/29/2024

            We have located your account with the information provided. Please note even though our monthly fee is disclosed verbally and in writing prior to joining our voluntary debt management program that our office reduced your monthly fee as a courtesy on 11/18/2022. Additionally, both of your included creditors have reduced your interest rate to *****% since 11/13/2021. We encourage you ton confirm this information on your creditors' statements and contact our office with any further concerns or questions at ************.

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

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