This Business is not BBB Accredited
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Freedom 1st National Bank is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Freedom 1st National Bank's rating include:
- Length of time business has been operating.
- 11 complaints filed against business
- Failure to respond to 11 complaints filed against business.
- BBB does not have a clear understanding of this business.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
- Failure to have a required competency license.
- BBB does not have sufficient information to determine size of business. BBB evaluation of business is based on rating formula's smallest size classification.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Problems with Product / Service||4|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||11|
Additional Complaint Information
Our files contain a pattern of complaints from consumers alleging they have sent $900 deposits to Freedom 1st National Bank for a semi-secured credit card but do not receive their credit cards. Consumers go on to say they are met with recorded messages when attempting to call the company for status updates.
Freedom 1st National Bank has not responded to these consumer complaints.
On May 13, 2013, BBB sent certified correspondence to Freedom 1st National Bank requesting their voluntary cooperation in resolving complaints on file with BBB and providing steps it will implement to eliminate the pattern of customer complaints; however, as of today BBB has not received a response from the company.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Freedom 1st National Bank
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Through an investigation into this company's business practices, BBB was unable to verify corporation filing with the state of Florida under the names Freedom 1st National Bank or Freedom Gold Club. Additionally, BBB was unable to locate any required local registration, including a current Local Business Tax receipt in Broward County, Palm Beach County, the city of West Palm Beach or the city of Fort Lauderdale. BBB was unsuccessful in verifying the addresses(es) we have on file for the company. Our investigation further reveals that the company's website, freedomgoldclub.com, is inactive. BBB urges consumers to use caution when dealing with a company with unverifiable contact information, locations, or that is not properly registered with the city or state.
Contact InformationPrincipal: Chevis Swetman (Founder, CEO)
Credit Cards & Plans
Alternate Business NamesFreedom 1st National, Freedom Gold Club
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