We bought some items using my wife's credit and payed the down payment with my card. Two days later the salesperson which is a manager in the company that was teaching the wife of my brother in law how to do the presentation, ect. called to say the card we used to pay the downpayment did not went thru. I gave him the card number so he could veryfied it and we hang up. Three minutes later the salesperson is asking me questions about my job, how long I have been there and other questions. I stopped him and ask him why he needed that information and he told me that the company is asking for that information. Next day I have a hard inquiry in my credit report without my autorization!!! We called the saleperson told him to cancel the order and asking for an explanation why it was done when specifically we told him that we did not want to used my credit because we are buying a house. The saleperson told us that he will cancel the order but we would not help us with the credit inquiry. Then he proceded to call the wife of my brother in law to talk trash about us. We called his boss and told us that it was the first time something like this happens and that we have to call to cancel the order and she can not do anything about the inquiry in the credit. The maneger did not handle the situation right and neither the boss. The work ethic of that manager does not exist and make me wonder what he is teaching to the new people in the company. Overall really bad experience and definitely not recomending anything from this company or the company!!!
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
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