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          Chetu, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Chetu, Inc.

              1500 Concord Ter STE 100 Sunrise, FL 33323-2815

            Business ProfileforChetu, Inc.

            Computer Software Developers

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            BBB File Opened:
            1/18/2007
            Years in Business:
            23
            Business Started:
            4/4/2000
            Business Incorporated:
            4/4/2000
            Type of Entity:
            Corporation
            Additional Contact Information

            Fax Numbers

            • (305) 832-5987
              Primary Fax

            Phone Numbers

            Email Addresses

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/05/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            Dear BBB,I am writing to file a complaint against Chetu **** regarding their failure to deliver the promised services and resolve the issues I have raised. Despite my attempts to resolve the issue, Chetu has sent inaccurate invoices and demanded payment without attempting to resolve the underlying issue. In fact, they have even issued a Cease and Desist on our service.I engaged Chetu **** to provide development services for my business with the understanding that their team would work on our project full-time. However, as the project progressed, I noticed that the team was not working full-time nor delivering the work as promised. I escalated the issue several times to their management team, but they did not review my issue or provide any resolution.Chetu has failed to accurately invoice me for the work completed and there have been discrepancies with the hours worked by their team. Furthermore, their team failed to provide detailed work notes or timesheets, which made it difficult for me to track the progress of the project.Despite my efforts to work with Chetu **** to resolve the issues, they have been unwilling to address my concerns. As a result, I am left with no other option but to file a complaint with BBB.I am seeking resolution from Chetu. Specifically, I would like them to revise the invoices to accurately reflect hours worked so that I can pay the invoice and move forward with the project.Thank you for your attention to this matter.Sincerely,***********************

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Luis Ramos

            09/21/2022

            Outstanding Development Team!Chetu worked with us on our dispatch system and mobile application integration, and we are delighted with the work. We are very impressed with the organization, communication, speed, skill, and understanding this company has shown regarding our requests and needs.In choosing Chetu for this project, we are 100% certain that we made the right decision.

            Chetu, Inc. Response

            09/26/2022

            Your feedback is greatly appreciated! It is great to hear that our team was able to help you with all your software development needs.

            Customer Response

            09/26/2022

            Excellent communicators, that is what is important to me, and I'm assuming to any company. Always respond to our concerns, and keeps us updated.

            Local BBB

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