BBB Business Review

This Business is not BBB Accredited

Pompanette Kitchens

Phone: (561) 842-0599Fax: (561) 842-1031View Additional Phone Numbers6667 42nd Terr N, West Palm BeachFL 33407View Additional Email Addresseshttp://www.pompanettekitchens.comView Additional Web Addresses

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BBB Accreditation

Pompanette Kitchens is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Pompanette Kitchens' rating include:

  • Failure to respond to one complaint filed against business.
  • One complaint filed against business that was not resolved.

Factors that raised Pompanette Kitchens' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Pompanette Kitchens

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0 Customer Reviews

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (2)
10/10/2014Problems with Product / Service | Read Complaint Details

failed to correct product defects. Promised to to correct issue and would set up appointment to correct but never show up.
Cabinets had cracks and defects in the finish. Supposedly new doors ordered but never delivered and installed.

Desired Settlement
refund or correct problem.

Business Response
We never received any of the previous notices sent by BBB or any written complaint from the customer.This customers owes us $ 1000.00 & generally when there is an outstanding balance our company can not perform any warranty work.We still have 14 ea replacement doors in our facility which he could received upon payment of the contract.Our installer has spent much time attending to the customer's complaint, unfortunately we can not satisfy the customer's expectation.

Consumer Response
(The consumer indicated he/she DID NOT accept the response from the business.)
We paid the vendor in full except for the 1000.00 as agreed. Vendor never completed work. There were damaged doors upon installation that were to be replaced before balance was paid...this was not warranty work. Since then there has been other issues with regards t the material for which he is aware of. In addition there are also some accessory (knife block, draw dividers, etc.) items that were never installed. As a matter of fact, vendor made appointment to come to finish on 3 separate occasions but never showed up!

03/02/2015Guarantee / Warranty Issues | Read Complaint Details

Three new cabinet doors warped and fridge panel face peeling off.
Cabinets were delivered to our home on 11/12/15 and installation began that day. The upper cabinets were installed on 11/13/14 and it was noticed that three (3) of the upper cabinet doors were warped. The contractor finally took one of the doors back and had a new one ordered, but left the other two in place. After waiting for three weeks I had to take off work to go pick up the new cabinet door since my contractor never showed back up to work. While we were at the Nemee Cabinetry office we requested written documentation stating when the warranty started and ended. They would not give us any documents and said they were a family owned business and we had their word. They advertise a one year warranty on all cabinets on their web site. We had to fire the contractor which left us, the home owners, to deal with the cabinets. The Owner of Nemee Cabinetry assured me that if I waited 6 months they would replace the doors if there were still warped. No amount of waiting time makes wood un-warp. After calling back a third time the Owner, Nash, told me "you get what you pay for" and hung up. Nemee cabinetry now refuses to do anything regarding warranty unless I go through the contractor I fired. This in not a contractor issue it is a manufacturer issue.

Desired Settlement
Replace the warped cabinet doors and the refrigerator panel.

Industry Comparison| Chart

Cabinet Manufacturer, Cabinets

Additional Information

BBB file opened: 06/15/1999Business started: 01/16/1986
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Palm Beach Tax Collector
PO Box 3715 301 N. Oliver Ave, 3rd Flr
West Palm Beach, FL 33402-3715
(561) 355-2264

BBB records show a license number of 201101268 for this company, issued by Palm Beach Tax Collector. Their web address is

Check License Status:

Please note that governmental licensing information may not be current.

Contact Information
Principal: Mr. Narash Shah (President)Customer Contact: Mr. Kirit Shah (Director)Mr. Kamlesh Shah (Vice President)
Business Category

Cabinet Manufacturer, Cabinets

Alternate Business Names
Akiknav, Inc., NeMee Cabinetry

Map & Directions

Map & Directions

Address for Pompanette Kitchens

6667 42nd Terr N

West Palm Beach, FL 33407

To | From


1 Locations

  • 6667 42nd Terr N 

    West Palm Beach, FL 33407(561) 842-0599
    (561) 842-8091

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southeast Florida and the Caribbean. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Pompanette Kitchens is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


Additional Phone Numbers

  • (561) 842-8091

Additional Web Addresses


Additional Email Addresses


BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


BBB began including text of consumer complaints and business responses in BBB Business Reviews on July 1, 2013 for complaints filed on that date and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB.


Industry Tips for Cabinet Manufacturer


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BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

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