This Business is not BBB Accredited
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Rollabind is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Rollabind's rating include:
- 55 complaints filed against business
- Failure to respond to 51 complaints filed against business.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||2|
|Problems with Product / Service||12|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||55|
Additional Complaint Information
Our file contains a pattern of complaints from consumers alleging they did not receive the product ordered via Rollabind's website. Consumers also say that calls and emails to Rollabind requesting assistance go unanswered.
Rollabind has not responded to these consumer complaints.
On June 14, 2013, BBB sent certified correspondence to Rollabind requesting their voluntary cooperation in resolving complaints on file with BBB and providing steps it will implement to eliminate the pattern of customer complaints; however, as of today BBB has not received a response from the company.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Rollabind
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|