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BBB Accredited Business since 05/20/2011

Craftmatic Internet Sales

Phone: (800) 245-0205Fax: (954) 972-0105View Additional Phone Numbers3580 Gateway Drive, Pompano BeachFL 33069-4847 Send email to Craftmatic Internet Sales

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BBB Accreditation

A BBB Accredited Business since 05/20/2011

BBB has determined that Craftmatic Internet Sales meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Craftmatic Internet Sales' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 32 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

32 complaints closed with BBB in last 3 years | 13 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues1
Delivery Issues2
Guarantee / Warranty Issues1
Problems with Product / Service27
Total Closed Complaints 32

Additional Complaint Information

If you purchased your Craftmatic Bed during the time period of July 17, 2007 through February 1, 2008, please file your complaint through:
BBB of Greater Maryland at
502 S. Sharp St., #1200,
Baltimore, MD 21201-2445
www.greatermd.bbb.org
phone: 410.347.3990
fax: 410.347.3936
or email info@greatermd.bbb.org

All purchases after February 28, 2008 are handled by:
BBB of Southeast Florida & the Caribbean
WWW: http://Seflorida.bbb.org
Email: info@wpbbb.com
Phone: (561)842-1918
Fax: (561)845-7234
4411 Beacon Circle Ste 4
West Palm Beach FL 33407

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Craftmatic Internet Sales

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 10/25/2010Business started: 09/05/1978
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pompano Beach, City of
100 Northwest 31st Avenue
Pompano Beach, FL 33060-6099
(954) 786-4668
http://www.mypompanobeach.org

Florida Dept of Agriculture & Consumer Services
2005 Apalachee Pkwy
Tallahassee, FL 32399-6500
(800) 435-7352

BBB records show a license number of 15-00063589 for this company, issued by Pompano Beach, City of. Their web address is http://www.mypompanobeach.org.

Check License Status: https://c2g.pompanobeachfl.gov/Click2GovOL/licensedetail.html?OWASP CSRFTOKEN=GPYP-P8WU-NDYS-R0ZG-ISWA-82LP-UG79-LVSD¢ury=1&year=14&number=63589&searchType=6&consolidated=N

Please note that governmental licensing information may not be current.

BBB records show a license number of 15-00071570 for this company, issued by Pompano Beach, City of. Their web address is http://www.mypompanobeach.org.

Check License Status: https://c2g.pompanobeachfl.gov/Click2GovOL/businesslicensesearch.html

Please note that governmental licensing information may not be current.

BBB records show a license number of TC688 for this company, issued by Florida Dept of Agriculture & Consumer Services.

Check License Status: https://csapp.800helpfla.com/cspublicapp/businesssearch/BusinessSearch.aspx

Please note that governmental licensing information may not be current.

Type of Entity

Corporation

Incorporated: December 2009, FL

Contact Information
Principal: Steven Alves (Compliance Officer)
Business Category

Beds - Electric & Adjustable, Mattresses

Alternate Business Names
Adjustable Bed Enterpises Inc., Craftmatic Adjustable Beds

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.