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BBB Accredited Business since 11/30/2004

Banco Popular de PR

Find a Location

Phone: (787) 765-9800Fax: (787) 756-0277View Additional Phone NumbersPopular Center Munoz Rivera 209, Munoz Rivera 209, San JuanPR 00918 Send email to Banco Popular de PRView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 11/30/2004

BBB has determined that Banco Popular de PR meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Banco Popular de PR's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 14 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

14 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues6
Problems with Product / Service7
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 14

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Banco Popular de PR
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: 07/29/2002Business started: 10/05/1893
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

PR - Registro DE Comerciante/San Juan

PR - Oficina Del Comisionado DE Instucion Financienas

PR - DACO

BBB records show a license number of 44 for this company, issued by PR - Registro DE Comerciante/San Juan.

Check License Status: https://prcorpfiling.f1hst.com/CorpInfo/CorporationInfo.aspx?c=44-311

Please note that governmental licensing information may not be current.

BBB records show a license number of B-1-01 for this company, issued by PR - Oficina Del Comisionado DE Instucion Financienas.

Check License Status: http://www.ocif.gobierno.pr/index eng.html

Please note that governmental licensing information may not be current.

BBB records show a license number of 9 for this company, issued by PR - DACO.

Check License Status: https://prcorpfiling.f1hst.com/CorpInfo/CorporationInfo.aspx?c=9-611

Please note that governmental licensing information may not be current.

Contact Information
Principal: Mr. Richard Carrion (President)Customer Contact: Ms Angelica Toro (Vice President)Mrs. Lydia Casablanca (VP Public Relations & Com.)Ms. Zuleima Crespo (Complaints Rep)Ms. Iliana Gonzalez (Comptoller)
Business Category

Banks, Bank Equipment & Supplies, Automated Teller Machines

Alternate Business Names
Banco Popular de Puerto Rico
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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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